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Search The Way You Think-- Big Data and Intelligent Search (January 22)
Search The Way You Think explores the challenges created by the
accelerating pace in the creation of digital information and
...
Implementing a Knowledge Management
Program for the
By Art Schlussel, CKMŪ, CDIA, ECM
Editor’s Note:
For the AIIM community, the term Knowledge
Management has not been used very much because of
perceived lack of consistency in the definition and use of
the term.
However the term is now used by the Federal Government and
military and has been adopted in very specific situations
with a concrete, meaningful definition.
I believe it is time for AIIM to reevaluate the
term and embrace its use in a standardized manner. This
article is an excellent example of how the term is used in
a working program.
Mark Mandel, editor.
The Secretary of the Army and Army
Chief of Staff signed a memorandum titled Army Knowledge
Management Principles (http://www.army.mil/ciog6/docs/AKMPrinciples.pdf
) on July 23, 2008. The memorandum clearly states that KM
principles have implications for all Commands and Army
organizations.
All soldiers (including National Guard, reserve,
and civilians) will now have to understand KM competencies
and how to apply them. The first of the 12 Army KM
principles is to train and educate KM leaders, managers,
and champions, but on what body of knowledge do you base
KM training and education?
Army
KM Principles
People/Culture
1. Train and educate KM leaders, managers, and champions.
2. Reward knowledge sharing and make knowledge management
career rewarding.
3. Establish a doctrine of collaboration.
4. Use every interaction whether face-to-face to virtual
as an opportunity to acquire and share knowledge.
5. Prevent knowledge loss.
Process
6. Protect and secure information and knowledge assets.
7. Embed knowledge assets in standard business processes
and provides access to those who need to know.
8. Use legal and standard business rules and processes
across the enterprise.
Technology
9. Use standardized collaborative tool sets.
10. Use Open Architectures to permit access and searching
across boundaries.
11. Use a robust search capability to access contextual
knowledge nd store content for discovery.
12. Use portals that permit single sign-on and
authentication across the global enterprise including
partners.
- Membership - Professional Members www.aiim.org/join
- ECM Toolkit Download page www.aiim.org/ecmtoolkit
- AIIM Webinars www.aiim.org/webinars/
- AIIM Training www.aiim.org/training
- AIIM Bookstore www.aiim.org/bookstore/
- AIIM Standards www.aiim.org/standards/.

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